Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

This website is using PAYPAL to ensure that using your credit card is highly protected. PAYPAL takes every precaution in order to keep all information private and secure.

When you make a purchase or payment at figsshop.co.uk you will need to create an account at the PAYPAL processing center. It is quick and easy to follow the instructions and you will only need to do this once.

By setting up your account you will have created your sign-in information and can use the account to make purchases anywhere online that offers PAYPAL.

Do we use cookies?

What are cookies?
Figsshop uses ‘cookies’ on its web site. Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive user experience. This type of information is collected to make our website more useful to you and to tailor the experience with us to meet your special interests and needs.
You can find out more about Cookies and how they work at: www.allaboutcookies.org.
What data do our cookies collect?
Figsshop website cookies do not collect any identifiable personal information, but can automatically collect data based on visitor browser settings and context (e.g. location, device, browser, preferences) and the use of our website.
We use Google Analytics to help analyse how users use our website. Google Analytics uses Cookies to collect information such as how often users visit the website, which pages they visit, and what other sites they used prior to coming to our website. We use the information we get from Google Analytics only to improve our website. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. We do not combine the information generated by Google Analytics with your Personal Data. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
How to manage cookies
You can configure your own browser or social media platforms to control how much of your data is available through cookies.
Your consent to accepting cookies from our Site will be reset on a monthly basis so if you return to our site after a period of one month you will be asked to confirm your acceptance of our site cookies again.
If you decide at any time that you no longer wish to accept Cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser’s technical information. If you do not accept Cookies, however, you may not be able to use all portions of the site. If you have any questions about how to disable or modify Cookies, please contact us..
Find out more about managing cookies here.
Third party cookies
When we post video and audio files, third parties may use local shared objects, known as “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies.
Our Website may also allow third parties to download Cookies to your device. For example, if you choose to ‘share’ a page or article from our Website with friends through share this or a third party site or social network, you may be sent Cookies from these third party websites. Since we do not control these third party Cookies, we recommend that you check the relevant third party’s privacy policy or terms of use for more information about how they use Cookies.
How we use the data
For analytics purposes – to count the number of unique visits to a page or click patterns, and understand the context in which visitors navigate through the website, so that we can improve the content and navigation
- To provide visitors with a tailored and appropriate experience, when they return to a website
- To report statistics internally and to regulatory authorities on request
- To measure website performance
We do not share information collected by our cookies about your use of our site with anyone outside our organisation

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and Conditions

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 16/03/2023